Q: Do you work with children who have special needs, autism, sensory, or behavioral challenges?
A: Yes, absolutely. We are trained to work with children who have a variety of special needs and behavioral challenges. Every child is unique, and we always do our best to accommodate their needs. If we find within the first few lessons that this program may not be the right fit, we will communicate that with you openly and kindly. In some cases, a doctor’s approval may be required. For safety reasons, if an older child is aggressive or physically overpowering, we may not be able to continue lessons.

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Q: Are there children who simply can’t learn to swim?
A: It’s extremely rare, but occasionally, a child with certain underlying medical conditions (such as uncontrolled seizures) may not be a candidate for our program. If we observe anything during the first few lessons that raises concern, we’ll speak with you right away. Safety is always our top priority, and we will never continue if we feel it’s unsafe or not in the child’s best interest.

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Q: Can my child take lessons if they have ear tubes?
A: Yes! Many of our students have tubes in their ears. We take extra care not to submerge them deeper than 18 inches. If your ENT has specific guidelines, we’re happy to follow them. Some children may also benefit from wearing ear plugs if they’re still prone to ear infections.

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Q: How long do lessons take?
A: Lessons typically run for 4–6 weeks, with 10-minute sessions, 5 days a week. For infants and children under 2, maintenance lessons are strongly recommended to help retain their skills.

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Q: Does my baby need to walk before starting swim lessons?
A: No, walking isn’t necessary. However, we do require that babies be crawling before starting lessons, as that’s typically when self-rescue skills become essential for safety.

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Q: Will the pool water irritate my baby’s eyes?
A: Not at all! We use a saltwater pool, which is much gentler than traditional chlorine. Babies can open their eyes underwater comfortably.

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Q: Are there changing facilities available?
A: Yes! There’s a private bathroom located right next to the pool. We also have a shaded waiting area with picnic tables that can be used for changing infants before and after lessons.

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Q: What’s your weather policy?
A: Florida weather is unpredictable! If you're unsure about the weather, feel free to call me. If I don’t answer, assume lessons are still on. If lessons are canceled due to lightning or storms, I’ll send out a group text to notify everyone as quickly as possible.

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Q: For preemies, do you go by actual or adjusted age?
A: Typically, we go by adjusted age, unless the baby is already crawling. We evaluate each case individually to ensure your child is ready.

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Q: What’s your policy on missed lessons?
A: For maintenance lessons, if you provide 24-hour notice, you’re welcome to make up the missed session.
For the initial training program, we only offer makeups or refunds for weather-related cancellations — not for illness or personal reasons.

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Q: Do you offer lessons in swim strokes and technique?
A: Yes! Stroke instruction is available during swim team season (mid-August to November) and through private maintenance lessons.